• Work Mode: On-site
• Location: Ampang, Kuala Lumpur
• Salary: From RM3,000 + Monthly Performance Bonus + Flexi Claim + Year-End Bonus

Key Responsibilities

• Handle daily communications with internal teams and external parties mainly via chat, with occasional phone calls.
• Provide accurate and updated information related to marketing activities, materials, or requests.
• Maintain good working relationships with stakeholders to ensure smooth coordination and ongoing collaboration.
• Coordinate approvals and confirmations before forwarding requests or instructions to the relevant teams for execution.
• Ensure required documents and reports are prepared, reviewed, and shared within agreed timelines.
• Distribute finalized documents or updates from internal teams to the relevant parties.
• Liaise closely with internal departments to support efficient workflow and task completion.
• Maintain a professional, responsive, and detail-oriented approach at all times.

Job Requirements

• Minimum SPM or higher qualification.
• Strong communication and negotiation skills (Mandarin, Cantonese, and English preferred).
• We are seeking candidates proficient in Mandarin/Cantonese to effectively communicate with Mandarin/Cantonese-speaking clients.
• Customer Services experienced is an advantage (fresh graduates are welcome to apply).
• High attention to detail, with the ability to manage rates and transaction information accurately.
• Good time-management and problem-solving skills.
• Comfortable working with chat-based communication.
• Immediate availability will be prioritized.
• Basic computer skills (Google Docs, Excel, Gmail, etc.).
• Willing to work on a rotating weekend schedule and perform overtime when required

Why Join Us?

• Monthly Performance Bonus: Earn up to 4-digit monetary rewards based on performance.
• Flexible Benefits Claim: Enjoy 4-digit flexible reimbursement benefits.
• Professional Development: Sponsorship for professional training and workshops.
• Annual Leave Encashment: Get paid for unused annual leave.
• Team Bonding Activities: Monthly team bonding activities based on team preference.
• Work Assets Provided: All necessary work tools and equipment will be supplied.