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Product Development (CRM)
Description
  • Salary : RM4,000 onwards + Monthly Performance Bonus + Year End Bonus
  • Working Hours: Monday to Friday, 9:00 AM – 6:00 PM
  • Maluri, Kuala Lumpur

 

Key Responsibilities:

  • Automate repetitive data tasks and business processes using Python or relevant tools/libraries.
  • Collaborate with IT, product, and business teams to design and implement automation projects, chatbot flows, and backend solutions.
  • Assist in campaign planning, customer journey mapping, and retention strategy execution.
  • Research market, competitor, and CRM trends to recommend improvements and opportunities for automation.
  • Translate data insights into actionable strategies that enhance customer experience and operational efficiency.
  • Conduct system tests, studies, and performance monitoring to ensure quality in IT solutions under development.

 

Requirements

  • Bilingual in English & Mandarin (written, spoken, reading) — required to handle Mandarin-speaking markets.
  • Diploma or above; preferably in Data Analytics, Computer Science, Information System, or related fields.
  • Proficient in Python (must-have) for data analysis, scripting, or chatbot/system automation.
  • Proficient in G Suite, Microsoft Excel (including VBA and Power Query), SQL, and BI tools.
  • Minimum 1-year experience in Data Analysis, System Development, Digital Marketing, or CRM Strategy (6 months in same company).
  • Fresh graduates with strong Python/data projects are welcome to apply.
Basic Info
Full-Time
salary RM 4,000 - 8,000 / Per Month
category Data, Risk & Analytics
About MHA Consultancy Services Sdn Bhd
Founded to bridge the gap between corporate efficiency and human connection, MHA Consultancy partners with organizations to manage their people, finances, and growth with clarity and confidence. We believe that...

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